Critical Insight Announces Strategic Agreement with SYNNEX Corporation to Expand Critical Insight Channel Program

Managed Detection and Response Provider Signs Distribution Deal with SYNNEX

Seattle, WA — June 3, 2020 — Critical Insight®, a Managed Detection and Response (MDR) and Professional Services provider specializing in protecting the networks of essential organizations and critical infrastructure, today announced a strategic agreement with SYNNEX Corporation, a leading business process services company in the Americas and Japan.

The agreement enables SYNNEX to expand its security services line card by adding Critical Insight’s Critical Insight™ MDR solution, as well as a menu of professional services such as penetration testing and risk assessments. 

Critical Insight’s Critical Insight™ MDR platform adds an outsourced security operations center (SOC) to SYNNEX customers’ existing infrastructure, providing a full suite of services with a team to monitor security risks and manage compliance. This is beneficial and cost-effective for organizations, especially those supporting critical services, to monitor and remediate security alerts.

“This strategic alliance with SYNNEX greatly expands our capacity to reach organizations within the channel throughout the United States, Canada, Japan, Mexico, China and Latin America,” said Garrett Silver, CEO of Critical Insight. “Partnering with SYNNEX gives us the ability to accelerate our initiatives for the expansion of our channel program and further extends our service offerings to customers around the world.”

As a top business services company providing a comprehensive range of distribution, logistics and integration services for the technology industry, SYNNEX has one of the industry's most robust line cards and portfolio of services and is well-positioned to help Critical Insight further grow its capabilities.

Critical Insight combines its Critical Insight™ MDR solution with SYNNEX’ core strengths in distribution by fusing both the technology and security analyst talent to encompass a comprehensive and complete process to help meet customers' needs and achieve greater efficiencies in a rapidly evolving security landscape. 

“In a time of increased exposure to security threats, Critical Insight’s holistic approach to risk reduction provides a comprehensive managed security solution for our customers with strict regulations and elevated risk environments, including those in critical industries such as healthcare and government,” said Reyna Thompson, Senior Vice President, Product Management, North America, SYNNEX. “SYNNEX is dedicated to assisting its customers with the most innovative and technologically advanced solutions to the challenges of today and tomorrow.”

SYNNEX customers will now have access to the following services:

For more information about the available services, please visit:


About Critical Insight

Critical Insight provides Managed Detection Response services, combining purpose-built technology with expert security analysts to perform full-cycle threat detection, investigation, response, and recovery. Critical Insight is focused on defending critical systems in healthcare organizations and in the public sector. Critical Insight helps customers gain critical insight into their security posture through the MDR platform and Information Security consulting services. 

About Synnex Corporation

SYNNEX (NYSE: SYN) Corporation is a Fortune 200 corporation and a leading business process services company, providing a comprehensive range of distribution, logistics and integration services for technology industry and providing outsourced services focused on customer engagement to a broad range of enterprises. Founded in 1980, SYNNEX Corporation operates in numerous countries throughout North and South America, Asia-Pacific and Europe. Additional information about SYNNEX may be found online at

SYNNEX, the SYNNEX Logo, and all other SYNNEX company, product and services names and slogans are trademarks or registered trademarks of SYNNEX Corporation.SYNNEX, the SYNNEX Logo, Reg. U.S. Pat. & Tm. Off. Other names and marks are the property of their respective owners.