Cybersecurity-as-a-Service

Managed Detection and Response

24x7 eyes-on-glass and more. Our MDR gives you the option to integrate preparedness and response, so you’re ready for any threat.

How We Help

Threat Detection and Investigation

Our Security Operations Center works for your organization so you can sleep better knowing we’ve got your back. We can take action to quarantine a threat on your network without additional cost.

Robust Response

We combine IR Preparation, 24x7 SOC, and Rapid Quarantine into one integrated service so you only need one security vendor partner to meet all of your security-as-a-service needs.

Deeper Investigations

Trained analysts monitor, detect, investigate, confirm, and act with tools that allow for deep packet inspection. We cut the duration of an attack from months to minutes.

Agentless and/or Endpoints

Decide what’s right for your organization: have the SOC monitor existing OT, IoT, or traditional infrastructure without agents and/or leverage endpoint technologies.

Exclusive Talent Pool

The talent shortage makes it hard to hire and retain staff. We’ve solved the analyst hiring hassle with a unique university program that creates our talent pipeline. We select only the best.

Elevated Threat Hunting

Our SOC team monitors and researches organizations across industries, learning about threats and tactics fast. The Adversary Replication and internal Pen Testing team keeps the SOC aware of new techniques.

US-based SOC

Our customers say they rest easier, take more relaxing vacations, and worry less, because we have their back. We are vigilant on your behalf, conducting full investigations around-the-clock.

“Using Critical Insight's Managed Detection & Response service was just a better business decision. Our risk is lower now.”
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Randall Kintner

LSBio, CIO

Always Watching

Augment and Amplify Your Team

Monitoring and investigating takes 20-30 hours per week for a small to mid-size organization, if done right. Critical Insight offloads that burden so that your team can focus on other projects that create a path to progress for your business.
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Traditional On-Prem Network

The Critical Insight Collector sits inside your firewall so the SOC can scrutinize logs and replay entire events through packet capture to produce deep investigations with actionable detail.
Traditional On-Prem Network
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Endpoint

The SOC watches alerts on your endpoint solution, investigating activities on the endpoint, then responding. CI can recommend and help you set up an Endpoint solution, if needed.
Endpoint
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AWS

The SOC monitors GuardDuty, investigating and responding to alerts. Analysts monitor traffic through the firewall, traffic connecting to VPC instances, and admin activity on the AWS account.
AWS
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O365 Monitoring

The SOC investigates Microsoft Cloud App Security (MCAS) alerts fully, combining that data with all other available sources to detect phishing, credential stuffing, and other attacks which may originate in the cloud but have effect elsewhere in your infrastructure.
O365 Monitoring
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Azure

The SOC monitors alerts, Azure AD audit logs, and Azure AD sign-in logs from the MS Graph API, investigating and responding to alerts, correlating them with other available data sources.
Azure
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IOT/OT

Most devices cannot make use of an endpoint agent, making them hard to secure. The SOC can see if there may be a security event by monitoring the device’s network connection and integrating with IoT/OT discovery solutions.
IOT/OT

 

Deep Visibility - Everywhere

MDR for On-Prem

Visibility provides the foundation for detecting and responding to threats, and can be a real challenge in environments where endpoint agents aren’t an option. MDR for On-premises delivers comprehensive visibility into every corner of your network.

Continuous Network Monitoring

Many attacks gain an initial foothold via systems that are missing traditional endpoint protection. On-prem monitoring ensures no threats slip through the cracks.
Continuous Network Monitoring

IOT/OT Monitoring

Many devices cannot make use of an endpoint agent, making them hard to monitor and secure. Our SOC gains real-time visibility by monitoring the device network activity and integrating with IoT/OT discovery solutions.
IOT/OT Monitoring

Coverage for Unmanaged and Rogue Devices

Our team knows you, your organization, your network, and what’s normal, and your expert analyst is always just a phone call away when you need them.
Coverage for Unmanaged and Rogue Devices

Agentless and/or Endpoints - Your Choice

Decide what's right for your organization: have the SOC Team monitor existing OT, IoT, or traditional infrastructure without agents and/or leverage endpoint technologies.
Agentless and/or Endpoints - Your Choice

 

Digital Transformation

MDR for Cloud

Digital transformation has pushed many mission-critical resources outside of the traditional network perimeter, and attackers are quickly following. MDR for Cloud ensures effective protection wherever your assets live.

The SOC monitors AWS Guard Duty, investigating and responding to alerts. Analysts monitor network traffic traversing the firewall, traffic connecting to VPC instances, and admin activity on the AWS account.

The SOC uses Guard Duty to generate alerts, use Web Application firewall logs and Virtual Private Control logs to monitor network activity accessing from the outside (WAF), all within the Customer’s Cloud (VPC) network.

The SOC also uses CloudTrail application logs to investigate any application/service related activity or actions taken such as user/admin activity.

The SOC investigates Microsoft Defender for Cloud App & Identity alerts fully, combining that data with all other available sources to detect phishing, credential stuffing, and other attacks which may originate in the cloud but have effect elsewhere in your infrastructure.

The SOC uses Microsoft Azure's native services including Microsoft Defender for Cloud, Sentinel, and Azure AD Information Protection to provide detection, correlation, and thorough investigations. Additionally, the SOC can utilize Microsoft's Defender for Cloud Apps to provide further workload and SaaS app visibility and protection.

 

Better Coverage

MDR for Endpoint

Your endpoint protection solution not only blocks threats such as malware, but also provides important visibility into more sophisticated attacks. Our SOC monitors your endpoint protection solution, investigates activities and alerts, and responds rapidly.

More EDR Insights

Blocking malware is important, but there’s a lot more your endpoint protection can do for you. Our experts dig deep into EDR telemetry to fully understand threats before helping you to act decisively.
More EDR Insights

Rapid Quarantine

Minutes matter when it comes time to respond to an emerging threat. Our optional Rapid Quarantine service means the SOC Team determines the severity of an alert, then uses Endpoint Technologies to contain intrusions.
Rapid Quarantine

Initial Configuration

The best technology can only protect you if it’s properly deployed and configured. Critical Insight can recommend and help you set up an endpoint solution, if needed, to ensure optimal protection.
Initial Configuration

Solution-Agnostic

Critical Insight integrates with the best Endpoint Technologies instead of a proprietary agent. This allows you the peace-of-mind to make your own decision about the endpoint technologies that work best for your organization.
Solution-Agnostic

Related Solutions

Gap Analysis & Cybersecurity Risk Assessments

Figure out where you are most and least secure.

Gap Analysis & Cybersecurity Risk Assessments

Incident Preparedness

It’s not "if" an incident will happen, it’s "when”. Get ready so you’re prepared and well-practiced.

Incident Preparedness

Active Cyber Incident Response

Target ransomware and recover faster with the right experts, ready to react 24x7.

Active Cyber Incident Response