Veteran Healthcare CIO Joins Critical Insight Leadership to Advance Healthcare Cybersecurity

June 26, 2019 (Seattle, WA) — Critical Insight, a leader in managed detection and response and cybersecurity solutions, is pleased to announce veteran healthcare CIO Drex DeFord has joined the company as the newly appointed Healthcare Executive Strategist. DeFord will focus on helping healthcare organizations better manage cybersecurity risk for critical services that sustain and support lives.

“I’m really excited about being part of Critical Insight. Managed Detection and Response is the next generation of tech-enabled security services,” said DeFord.  “There aren’t enough security people to go around; recruiting and retention is tough. Burnout rates are high. Critical Insight has built a service capability that allows hard-working healthcare security pros to off-load security operation center responsibilities to a set of like-minded teammates who have their back 24/7. 

DeFord continues, “Free from the daily alert grind, CIO’s & CISO’s can focus on security strategy — putting their energy into building great security programs for their organizations.”

DeFord brings three decades of experience as a CIO with a career spanning both coasts and the military. DeFord is the former CIO at Scripps Health, Seattle Children's, Steward Healthcare, & the U.S. Air Force. He is the Past-Chair of CHIME’s Board of Trustees, and he has served on the HIMSS National Board. Today, DeFord works with Critical Insight, and consults with a multitude of enterprise healthcare organizations through his company, Drexio Digital Health.

Critical Insight provides healthcare organizations with Managed Detection and Response (MDR). Critical Insight MDR defends medical providers and health-related businesses against cyber intrusions. Security analysts leverage technology to monitor networks and hunt for threats 24/7/365.

“We are thrilled to have Drex join our team and mission to serve hospitals, physician practices, and health-facing organizations with better cybersecurity solutions,” said CEO Garrett Silver. “With Drex’s focus on helping healthcare providers evolve information technology to advance patient care, we know he will be a valuable contributor to advancing our mission at Critical Insight.”

“I've been in the CIO’s shoes for more than 25 years at some of the nation’s most respected health systems,” said DeFord. “From strained resources to the pressure to differentiate services, I understand the competing priorities to deliver better, faster, cheaper, safer, easier-to-access care. I look forward to working with Critical Insight’s customers and future clients to help them improve their cybersecurity program amid seismic changes in our industry.”

For more information about Critical Insight’s Managed Detection and Response solution, visit

About Critical Insight: Critical Insight provides Managed Detection Response services, combining purpose-built technology with expert security analysts to perform full-cycle threat detection, investigation, response, and recovery. Critical Insight is focused on defending critical systems in healthcare organizations and in the public sector. Critical Insight helps customers gain critical insight into their security posture through the MDR platform and Information Security consulting services. Find out more at