Critical Insight Named as a Representative Vendor in 2023 Gartner® Market Guide for Managed Detection and Response Services

Seattle, WA – March 3, 2023 – Critical Insight, the Cybersecurity-as-a-Service provider specializing in helping critical organizations Prepare, Detect, and Respond in today’s threat environment, announced today that it has been identified as a Representative Vendor in the 2023 Gartner “Market Guide for Managed Detection and Response Services” report. Critical Insight was named in the Managed Detection and Response category.1

“Our customers provide critical services, and meanwhile their attackers are creative, persistent, and profitable. Cybersecurity is an around-the-clock imperative,” said Garrett Silver, CEO of Critical Insight. “We are honored to be acknowledged as a Representative Vendor for five consecutive years in the Gartner Market Guide for Managed Detection and Response Services. We believe that this recognition highlights our value in integrating detection, preparedness, and response for our customers against growing cyber threats."

Critical Insight has been recognized as a Representative Vendor by Gartner for the fifth time in the 2023 Gartner Market Guide for Managed Detection and Response Services. “Telemetry is analyzed within the provider’s platform using a range of techniques. This process allows for investigation by experts skilled in threat hunting and incident management, who deliver outcomes that businesses can act upon.” notes Gartner.

Critical Insight invests in people, technology, and domain expertise to remain at the forefront of threat detection and management. While a number of providers offer SOC-as-a Service, Critical Insight goes beyond the basics of monitoring to include incident preparedness and threat response to proactively mitigate potential damages.

Redefining the MDR category and Security Operations initiatives, Critical Insight offers the Cybersecurity-as-a-Service (CaaS), a suite of managed and advisory services customized to the unique security needs of each customer. Critical Insight's CaaS comprises preparation, detection, and response to provide the most comprehensive protection and stop breaches by catching intruders rapidly.

Critical Insight’s SOC provides around-the-clock monitoring, deep investigations, and threat hunting to detect threats in minutes through its MDR eyes-on-glass approach, eliminating alert fatigue and saving security teams from costly distractions. With Critical Insight’s CaaS services and MDR solutions, organizations are well-positioned to set up a secure environment and instantly respond to inevitable breach attempts.

1 Gartner “Market Guide for Managed Detection and Response Services” by Pete Shoard, Al Price, Mitchell Schneider, Craig Lawson, Andrew Davies, February 14, 2023.

For more information about Critical Insight’s CaaS solutions and 24x7 Managed Detection and Response services, please visit:

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About Critical Insight:

Critical Insight is the only cybersecurity-as-a-service provider that prepares, monitors, and responds to cyber threats, going beyond SOC-as-a-service offerings typical of Managed Detection and Response (MDR) offerings. With our focus on organizations that deliver critical services – hospitals, local governments, utilities, school systems, and more – we provide end-to-end support to those with limited security teams or budgets to handle threats proactively and as they occur. Based in Seattle, Washington, Critical Insight is a venture-backed company founded by former CISOs in the public sector. It is committed to training new analysts and providing the most up-to-date cybersecurity protection.

Critical Insight Media Inquiries:

Jake Milstein

Critical Insight