24x7 Managed Detection and Response

24x7 eyes-on-glass and more. Our MDR gives you the option to integrate preparedness and response, so you’re ready for any threat.

Threat Detection & Investigation

The cornerstone of Critical Insight Total Security, Managed Detection and Response puts our Security Operations Centers to work for your organization so you can sleep better knowing we’ve got your back.

Real Response

Critical Insight Managed Detection and Response is different, giving you the ability to combine Incident Response Preparation, 24x7 SOC, and Rapid Quarantine into one integrated service.

Deeper Investigations

Trained analysts monitor, detect, investigate, confirm, and act with tools that allow for deep packet inspection. They cut the duration of an attack from months to minutes.

You Choose: Agentless and/or Endpoints

Decide what’s right for your organization: have the SOC monitor existing OT, IoT, or traditional infrastructure without agents and/or leverage endpoint technologies.

Avoid Turnover

Security and IT personnel are hard to hire and retain. Keep them on your valuable projects. We’ve solved the analyst hiring hassle with a unique university program that creates our talent pipeline before we hire the best and train them.

Elevated Threat Hunting

Our SOC team monitors and researches organizations across industries, learning about threats and tactics fast. And, our Adversary Replication and internal Penetration Testing team keeps the SOC aware of techniques.

Sleep Better at Night

With 24x7 monitoring, our customers say they rest easier, take more relaxing vacations, and worry less, because we have their back. They know our US-Based SOCs are vigilant on your behalf, conducting full investigations around-the-clock.

Always watching

Augment & Amplify Your Team

Monitoring and investigating takes 20-30 hours per week for a small to mid-size organization, if done right. Critical Insight offloads that burden so that your team can focus on other projects that create a path to progress for your business.

Traditional On-Prem Network

The Critical Insight Collector sits inside your firewall so the SOC can scrutinize logs and replay entire events through packet capture to produce deep investigations with actionable detail.

O365 Monitoring

The SOC investigates Microsoft Cloud App Security (MCAS) alerts fully, combining that data with all other available sources to detect phishing, credential stuffing, and other attacks which may originate in the cloud but have effect elsewhere in your infrastructure.

Endpoint

The SOC watches alerts on your endpoint solution, investigating activities on the endpoint, then responding. CI can recommend and help you set up an Endpoint solution, if needed.

Azure

The SOC monitors alerts, Azure AD audit logs, and Azure AD sign-in logs from the MS Graph API, investigating and responding to alerts, correlating them with other available data sources.

AWS

The SOC monitors GuardDuty, investigating and responding to alerts. Analysts monitor traffic through the firewall, traffic connecting to VPC instances, and admin activity on the AWS account.

IoT/OT

Most devices cannot make use of an endpoint agent, making them hard to secure. The SOC can see if there may be a security event by monitoring the device’s network connection and integrating with IoT/OT discovery solutions.