Kootenai Health

Kootenai Health serves patients 24×7×365 at their Idaho hospital and their clinics throughout the Inland Northwest and needed an around-the-clock security solution.

Healthcare data breaches are up 196% year-over-year.

As Kootenai Health worked to expand its hospitals and clinics crossing three states, it also underwent a leadership change, bringing on a new Chief Information Officer (CIO). The new team quickly recognized the need to evolve the IT security posture across the organization.

IT Security Manager, Adam Holloway, knew his team of two couldn’t effectively monitor for threats and intrusions around-the-clock.

“We didn’t have the manpower or tools to keep visibility of our network 24×7,” he said. “We had a SIEM but that required more staff than we have.” Holloway and CIO, Ryan Smith, looked for a cybersecurity provider and evaluated them in three ways: capabilities, technology, and cost.

To see what Holloway and Smith ended up with and why, download the case study.

Critical Insight was able to detect things we didn’t know about. We were then able to remediate.
IT provider
Adam Holloway

IT Security Manager