Effective Date: October 15, 2021
We collect information when, for example, you use our website or mobile features, purchase managed detection and response or consulting services from us, register for promotions, events and newsletters we sponsor (together, “Services”) or otherwise provide us information about yourself. The type of information we collect may include:
The information we collect is generally used to provide you with the Services, personalize them to you and maintain and improve their quality, monitor and analyze your use, and understand your needs so that we can serve you better. From users who are required to login to gain access to particular website features or Services, we collect and use usernames, passwords and other login credentials to verify user authorization. We may also use your information to contact you about changes, additions and updates to Service features and opportunities, as well as to provide any notices required by applicable law. If you prefer not to receive communications from us, we make it easy for you to let us know. You can contact us at any time via the process noted in Contact Us below to request an update to or removal of your personal information on file or modification of our use of your information (see, Your Choices below).
We may share certain personal information you provide us outside of the CI family. For example:
We take robust technical and organizational measures to secure, administer and store your personal information to reduce the risk of loss, misuse, unauthorized access, disclosure or alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls, and information access authorization controls. That said, data transmission over the Internet is not 100% secure. Although we use robust measures, which in no event are less than industry standard security measures, we do not guarantee against the loss, misuse or alteration of any information during its delivery or under our control. We thus urge you to always take care how you handle and disclose your personal information over the Internet. If you suspect that the security of your personal data has been compromised, please report your concerns to us via the process noted in the Contact Us section below. And of course, we will also notify such customers and authorities as required by applicable national laws of a security incident without undue delay after becoming aware of the security incident.
We collect, process and store the personal information you provide us on servers located in the United States of America. In some instances, we may be the processor of your data under applicable national laws, in others we serve as the data controller under such laws. In all instances, you are engaging with Critical Insight, Inc., 245 4th St Ste 405, Bremerton, WA 98337. We have appointed a data protection officer who may be contacted via the contact information noted in the Contact Us section below.
We are very sensitive to the issue of children’s privacy. Our Services are neither developed for, nor directed at, children under the age of consent according to applicable national laws. If you believe your child has provided us with personal information, or otherwise registered with one of our Services and would like to have this information removed, please contact our data protection officer via the process noted in the Contact Us section below for assistance.
Our Services may contain links to third-party owned or operated websites. When you access these external websites, the providers of the websites may have access to certain information about you. Please be aware that once you have left our Services, we are not responsible for the privacy practices or the content of any websites we do not control directly, and the collection, use and disclosure of information about you by these entities will be subject to the privacy policies of those other websites.
Your Information. You have choices about how we use your personal information to communicate with you, to send you relevant information, how we provide you with Services, and whether you want to continue as a user of our Services.
You are responsible for providing truthful and accurate personal information when requesting a particular Service offering, if any, that requires such information. Please keep in mind that once you submit a Service request, you may not be able to change or remove the information once it has been processed and delivered to an intended destination that is beyond our control.
We will honor any regulatory right you might have to access, modify or erase your personal information. To request access, please contact us following the instructions in the Contact Us section below. Where you have a regulatory right to request access or request the modification or erasure of your personal information, we can still withhold that access or decline to modify or erase your personal information in some cases in accordance with applicable national laws.
Location Information. You also have the ability to turn location-based services, if any, on and off by adjusting the settings of your Internet browser or mobile device, or by following the standard uninstall process and removing all CI applications, if any, from your mobile device.
California law permits residents of California to request certain details about how their information is shared with third-parties for direct marketing purposes. We do not sell, license, rent or otherwise share your information with third-parties for purposes of direct marketing.
245 4th St Ste 405
Bremerton, WA 98337
Attention: Data Protection Officer